Email Us
We typically respond within 24 hours
[email protected]Contact Us
Have a question or need assistance? We're here to help you make the most of your money.
Call Us
Monday - Friday, 9am - 6pm EST
1-800-555-0123Visit Us
Corporate Headquarters
123 Financial Boulevard
New York, NY 10001
Send Us a Message
Frequently Asked Questions
How often are rates updated?
We update our rate comparisons frequently so you have current information. Some rates may change more than once in a day.
Do you charge for your service?
No. POND is free for consumers. We may receive compensation from partners, but that never changes our editorial independence.
Can you help me open an account?
We provide information and comparisons to help you choose the right account. To open an account, you will need to apply directly with the financial institution.
How do I submit a bank review?
We welcome customer reviews. Use the contact form above with "Feedback" as the subject, or email us directly with your review.
Business Hours
Monday - Friday:
9:00 AM - 6:00 PM EST
Saturday:
10:00 AM - 4:00 PM EST
Sunday:
Closed
Email Support:
24/7
